ZARBECO, LLC, and any Zarbeco affiliated or related companies, collects different types of information to provide products and services to our dealers, distributors and customers for ZARBECO, LLC microscopes and other products, including:
Customer Account: This includes information you provide to create your account, purchase our products, receive a price quote, respond to surveys, membership/advertising/exhibitor/sponsor contracts, e-newsletter subscription forms, professional certification or credits for education, awards programs, volunteer participation, requests for technical support, and requests to be placed on distribution lists. The information may include contact data, billing and payment information, demographic data, a password, phone number, and a valid email address.
Registration Data: This includes information you provide to create your account, or attend webinars, or online technical support. The information may also include contact data, billing and payment information, demographic data, a password, phone number, and a valid email address.
Service Data (including Session and Usage Data):
When you use our products and services, ZARBECO, LLC receives information generated through the purchase and/or use of the products and services, either entered by you or others who use the products and services with you. ZARBECO, LLC may also collect usage and log data about how the products and services are accessed and used, including information about the device you are using the products and services on, IP addresses, location information, language settings, and what operating system you are using.
Third Party Data: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data. This data may be combined with information we already have about you to help us update, expand and analyze our records, identify new prospects for marketing, and provide products and services that may be of interest to you.
Location Information: We collect your location-based information for the purposes of providing and supporting ZARBECO, LLC products and services.
Device Information: When you use our products and services, we automatically collect information on the type of device you use and its operating system version.
ZARBECO, LLC may use the data we collect as necessary to (a) provide and maintain the services and products we offer; (b) address and respond to customer support issues; (c) as required by law; (d) fulfill our contracts; (e) improve and enhance products and services, (f) to provide information to representatives and advisors including attorneys and accountants to comply with legal, accounting or security requirements.
Some specific examples of how we use the information:
ZARBECO, LLC will retain your information as long as your account with us is active, to comply with our legal obligations, to resolve disputes, to provide you with product updates, and to enforce our agreements. If you wish to cancel your account, stop receiving services, or inactivate or remove personal information about you from our database, please contact us here.
ZARBECO, LLC is continuously improving its websites and products through the use of various third-party website analytic tools. They help us understand how visitors use our websites, desktop tools, and mobile applications, what they like and dislike, and where they may encounter issues. While we maintain ownership of this data, we do not share this type of data about individual users with third parties.
Geolocation and Other Data:
We or our third party partners may utilize precise Geolocation data, but only if you specifically opt-in to the collection of that data in connection with a particular service. We also use information such as IP addresses to determine the general geographic location areas of our visitors. The web beacons used in conjunction with these web analytics tools may gather data such as which browser or operating system a person uses, domain names, MIME types, and what content, products and services are reviewed or downloaded when visiting or registering for services at our website or using one of our mobile applications.
We use Google Analytics as described in “How Google uses data when you use our partners’ sites or apps.” You may prevent your data from being used by Google Analytics on websites by installing the Google Analytics opt-out browser add-on. We also employ IP address masking, a technique used to truncate IP addresses collected by Google Analytics and store them in an abbreviated form to prevent them from being traced back to individual users. Portions of our website may also use Google Analytics for display advertisers including DoubleClick or Dynamic Remarketing, which provide interest-based ads based on your visit to this or other websites. You may use Ads Settings to manage the Google ads you see and opt-out of interest-based ads.
Examples of Cookies we or our third party providers use:
We or our third party providers use these cookies to operate our websites.
Some cookies are essential for the operation of ZARBECO, LLC websites. If a user chooses to disable these cookies, the user will not be able to access all of the content and features.
We or our third party providers use these cookies to remember your preferences.
We or our third party providers use these cookies to serve you with product recommendations or advertisements that may be relevant to you and your interests.
We or our third party providers use these cookies for general security purposes and user authentication.
We or our third party providers use security cookies to authenticate users, prevent the fraudulent use of log-in credentials, and protect user data from access by unauthorized parties.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Examples of information we may share with third-party service providers:
Examples of how we may disclose data for legal reasons include:
We may also disclose your personal information to any third party with your prior consent.
ZARBECO, LLC may need to communicate with you for a variety of reasons, including:
Our customers may always review, update or change personal information from within their accounts. ZARBECO, LLC will also, when you request, provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. Please contact us here if you need assistance in reviewing your information. ZARBECO, LLC will respond to your access request to review the information we have on file for you within a reasonable time.
We may transfer personal information to companies that help us provide our services, and when we do, these transfers to subsequent third parties are covered by appropriate transfer agreements. We will retain personal data we process on behalf of our customers as needed to provide services to our customers. Also, we will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
ZARBECO, LLC follows generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received; however, no security measure is perfect. We recommend safeguarding your password, as it is one of the easiest ways you can manage the security of your own account – remember that if you lose control over your password, you may lose control over your personal information.
In order to use www.zarbeco.com, you must:
1. be at least eighteen (18) years old and able to enter into contracts;
2. complete the registration process;
3. agree to the Terms; and
4. provide true, complete, and up to date contact information.
By using www.zarbeco.com, you represent and warrant that you meet all the requirements listed above, and that you won’t use www.zarbeco.com in a way that violates any laws or regulations. (Representing and warranting is like making a legally enforceable promise.) www.zarbeco.com may refuse service, close accounts of any users, and change eligibility requirements at any time.
In the event of a security breach that may affect you, we’ll notify you of the breach and provide a description of what happened.
Address: ZARBECO, LLC
52 Main Street, STE #1
Succasunna, NJ 07876 USA
Phone: (973) 933-2043
Last updated 05/23/2018